Shipping Policy

Wintec, Bates, and Arena saddles are shipped directly from our suppliers using standard shipping carriers. Tracking information will be provided when available.

Orders are subject to supplier availability, and processing and delivery times may vary. Shipping charges are displayed at checkout. Customers are responsible for providing an accurate shipping address.

Please contact us within 48 hours if your order arrives damaged or incorrect. This reporting request does not limit rights available under applicable law.

Returns & Refunds

All online saddle sales are final. We do not accept returns, exchanges, or cancellations for change of mind, sizing, or saddle fit issues, except as required by law.

In-person fitting exception: Saddles purchased through an in-person fitting with Bucking Belgian Saddle Fitting LLC are governed by the separate Purchase Agreement within our Terms of Service, including its applicable seven-day return terms.

Damaged, defective, or incorrectly supplied products will be handled in accordance with applicable law. Please contact us promptly with photographs and your order details if there is an issue.

DP Saddlery Purchases

DP Saddlery products may be featured through referral links to DP Saddlery's official website. Purchases made through these links are completed directly with DP Saddlery, which handles payments, shipping, returns, refunds, and warranties according to its own policies.

Bucking Belgian Saddle Fitting LLC may earn a commission from qualifying purchases at no additional cost to you.

Saddle Fitting & Liability

Online saddle purchases do not include professional saddle fitting services, adjustments, or follow-up appointments unless expressly stated. Proper saddle fit cannot be guaranteed. We strongly recommend professional saddle fitting before riding.

Bucking Belgian Saddle Fitting LLC is not responsible for issues arising from improper saddle fit, adjustments, or use, except as required by law.

Payment & Warranty

Online orders must be paid in full before shipping. Applicable taxes and shipping charges are displayed at checkout. Manufacturer warranties may apply to new saddles; terms vary by brand. Your statutory rights are not limited by this statement.

Related Policies

Please see our Terms of Service for booking conditions, the equine activity waiver, and in-person saddle purchases, and our Privacy Policy for information about personal data.

Policy Updates

These policies may be updated periodically. Purchases are governed by the policies in effect at the time of the order.

By booking a service or purchasing a saddle during an in-person fitting with Bucking Belgian Saddle Fitting LLC, you acknowledge that you have read, understood, and agree to the applicable Terms of Service listed below. Online shop purchases are governed by our separate Store Policies. Purchases completed on DP Saddlery’s website are governed by DP Saddlery’s terms.

Equine Activity Waiver & Hold Harmless Agreement (RCW 4.24.540)

WARNING! UNDER THE REVISED CODE OF WASHINGTON SECTION 4.24.540, AN EQUINE ACTIVITY SPONSOR OR EQUINE PROFESSIONAL IS NOT LIABLE FOR THE INJURY OR DEATH OF A PARTICIPANT ENGAGED IN AN EQUINE ACTIVITY RESULTING FROM THE INHERENT RISKS OF EQUINE ACTIVITIES.

“Inherent risks” include the dangers or conditions that are an integral part of equine activities, such as the unpredictable behavior of horses, including kicking, biting, bucking, rearing, shying, or spooking in response to sounds, sudden movement, unfamiliar objects, persons, or other animals, and the natural capacity of horses to behave in ways that may cause injury, harm, or death to persons on or around them.

This Equine Activity Waiver and Hold Harmless Agreement is legally binding upon the Participant. By booking a service with Bucking Belgian Saddle Fitting LLC, the Participant acknowledges that they have read, understood, and agree to all terms of this Agreement.

1. Inherent Risks and Assumption of Risk

Participant acknowledges that there are inherent risks associated with equine activities as defined by Revised Code of Washington Sections 4.24.530–540, and hereby expressly assumes all risks associated with participating in such activities. These inherent risks include, but are not limited to, the propensity of horses to behave in unpredictable ways such as running, bucking, biting, kicking, shying, stumbling, rearing, falling, or stepping on persons, all of which may result in injury, harm, or death to persons on or around them; the unpredictability of a horse’s reaction to sounds, sudden movements, unfamiliar objects, persons, or other animals; certain hazards such as surface or subsurface conditions; collisions with other animals or objects; limited availability of emergency medical care; and the potential of a participant to act in a negligent manner that may contribute to injury to the participant or others, such as failing to maintain control over the animal or acting beyond their own ability. Participant acknowledges that equines, by their very nature, are unpredictable and subject to sudden and unanticipated reactions or “animal whim,” which may include behavior such as kicking, biting, shying, bucking, stumbling, bolting, rearing, or other unexpected movements. Participant fully understands, accepts, and assumes all risks connected therewith and expressly waives any claims for injury, death, or loss arising from or in connection with participation in any activity involving the fitting, evaluation, or adjustment of a saddle. Participant further understands that saddle fitting activities will take place at the Participant’s property or another location designated by the Participant, and that Fitter does not own, lease, control, or maintain the premises or the horse involved. Participant agrees that they are solely responsible for the safety and control of their horse and for ensuring that the environment is safe and appropriate for equine activity. Understanding these risks, Participant hereby releases and holds harmless the Fitter, including its owners, members, employees, contractors, and anyone else directly or indirectly connected with the Fitter, from any liability whatsoever in the event of injury, damage, or death to Participant or any other person caused by or incidental to the activities described herein, including those occurring during mounting, dismounting, riding, handling, or otherwise interacting with a horse in connection with the saddle fitting services provided by the Fitter.

2. Disclosure of Abilities

Participant agrees that Fitter and its instructors, employees and agents has/have made reasonable and prudent efforts to determine Participant’s ability to engage in equine activities, and has/have sufficient knowledge of Participant’s equine and horseback riding skills as to relieve, release, and hold harmless said equine professional(s) from any continuing duty to monitor Participant’s equine activities. Participant further acknowledges that the behavior of any animal is contingent to some extent upon the ability of Participant. Participant assumes all risks therefore and warrants a full and fair disclosure of Participant’s abilities and mental or physical handicaps has been made to Fitter. Participant agrees to follow any reasonable safety instructions or requests made by the Fitter during the course of the fitting session and understands that refusal to do so may increase the risk of injury or harm.

3. Health of Horse

Participant acknowledges that the horse or pony used in connection with Fitter is owned and controlled by Participant. Participant warrants that their horse is free from infectious or contagious diseases, is of sound health, and has a dry back suitable for a saddle fitting. Participant acknowledges that they are responsible for placing the saddle on the horse’s back themselves. Participant further understands that the horse will be ridden by the Participant during the fitting to evaluate the harmony between horse, rider, and saddle. If riding is not possible, the Participant must notify the Fitter in advance. If the horse shows any signs of pain, lameness, or injury during the fitting, the session will be stopped immediately, and the Fitter may provide recommendations for a veterinarian, farrier, dental professional, or other equine specialist. Participant assumes full responsibility for the actions of their horse and for any injury, death, or property damage caused by the horse during or in connection with the saddle fitting. Participant further acknowledges that all activities occur at their own property or another location designated by Participant, and that Fitter does not carry insurance on any horse not owned by Fitter. All risks to the horse, including sickness, injury, or death, are borne solely by Participant. Participant is responsible for obtaining insurance for horses of significant value and for providing insurance information to Fitter if requested. Fitter shall not be liable for any loss, injury, or death of any horse.

4. Model Consent

Participant consents to and authorizes the use and reproduction by Fitter of any and all photography and videography materials taken during saddle fittings, equine activities, or related events for promotional, educational, or other purposes that benefit Fitter.

5. Accident/Medical Insurance

Should emergency medical treatment be required, Participant’s own accident or medical insurance shall cover all incurred expenses. Under no circumstances shall Fitter or its agents, employees, or representatives be liable for securing or providing emergency medical care for Participant in the event of illness, injury, or accident while riding, driving, handling a horse, participating in a fitting, or while on the Participant’s property or any location designated by Fitter.

6. Agreement Scope and Territory

This Agreement shall be legally binding upon the registered Participant and the parent(s) or legal guardian(s) thereof if the Participant is a minor, their heirs, estate, assigns, including all minor children, and personal representatives; and it shall be interpreted according to the laws of the State of Washington. Any disputes by the Participant shall be litigated in, and venue shall be, Thurston County, Washington.

7. Limitation of Actions

Any action brought under this agreement, including for breach of contract or for loss shall be brought within one (1) year of the incident or accident giving rise to said claim or loss occurs. Participant agrees to waive the protection of any applicable statues in this jurisdiction whose purpose, substance and/or effect is to provide that a general release shall not extend to claims, material or otherwise, which the person giving the release does not know or suspect to know at the time of executing said release.

8. Entire Agreement; Severability

This contract represents the entire agreement between Participant and Fitter. No other agreements, promises, or representations, verbal or implied, are included herein unless specifically stated in this written agreement. This contract is made and entered into in the state of Washington and shall be enforced and interpreted in accordance with the laws Washington. It is agreed by Participant and Fitter that this agreement may not be changed or terminated. In the event one or more parts of this contract are found to be unenforceable or illegal, the other portions thereof shall be deemed in full force and effect.

Purchase Agreement

This Purchase and Agreement (“Agreement”) is made and entered into by and between Bucking Belgian Saddle Fitting LLC (“Fitter”) and the undersigned customer (“Customer”).

By purchasing a saddle through an in-person fitting with Fitter, Customer agrees to be bound by the terms and conditions set forth herein. Online shop purchases are governed by the separate Store Policies.

Pricing. Pricing for saddles will be provided to Customer prior to purchase or order and may vary based on factors such as saddle brand, model, options, manufacturer pricing, or other circumstances. All pricing is subject to change at Fitter’s discretion, and any applicable taxes, travel fees, or additional charges will be applied as appropriate.

For new ordered saddles, a deposit of thirty percent (30%) of the purchase price is required at the time of order. Once the order has been submitted to the manufacturer, the thirty percent (30%) deposit is non-refundable. The remaining seventy percent (70%) balance shall be paid prior to or at delivery once the saddle is in stock and available for delivery.

New wool-flocked saddles with a purchase price over two thousand five hundred dollars ($2,500) include one complimentary saddle fit recheck approximately three (3) months after delivery. Customer is responsible for contacting Fitter to schedule this appointment and for paying any associated travel or mileage fees. The complimentary recheck applies to the saddle fit recheck fee only. Any additional products, repairs, or services are charged separately as applicable.

Payment Terms. Full payment is required prior to or at delivery of the saddle. Ownership of a purchased saddle shall not transfer to Customer until payment in full is received.

Payments for new saddle purchases shall be made by card, cash or check.

Any late payment may incur interest, collection fees, or suspension of delivery until payment is made in full.

Return Policy. For saddles purchased through an in-person fitting with Fitter, new saddles may be returned within seven (7) calendar days following delivery or pickup. Customer must notify Fitter within the seven (7) day return period and return the saddle to Fitter within that period.

During the seven (7) day return period, reasonable use is permitted solely for the purpose of evaluating the saddle.

To qualify for a return, the saddle must be returned clean and in new, resalable condition. Saddles showing damage, excessive wear, scratches, cuts, permanent sweat or dirt marks, staining, water or weather damage, unauthorized alterations, or other damage or deterioration that prevents the saddle from being resold as new may be refused for return.

Customer is responsible for the saddle, including any damage, loss, or theft, until it has been returned to and received by Fitter.

Saddle fitting fees, mileage fees, delivery fees, shipping costs, and other service fees are non-refundable.

Customer is responsible for all costs associated with returning the saddle.

For an in-stock saddle that qualifies for return, the eligible saddle purchase amount will be refunded.

For an ordered saddle, the thirty percent (30%) deposit remains non-refundable. If the ordered saddle otherwise qualifies for return under this Return Policy, the remaining eligible purchase amount will be refunded.

Delivery and Risk of Loss. Delivery of any saddle shall be made to the address specified by Customer or at a location agreed upon by the parties. Risk of loss, damage, or destruction of the saddle shall pass to Customer upon delivery or pickup, whichever occurs first. Fitter shall not be liable for any loss, damage, or delay occurring during transit or after delivery.

Saddle Use and Post-Sale Responsibility. Customer acknowledges and agrees that they are solely responsible for the safe, proper, and intended use of any saddle purchased or fitted through Fitter. Customer further acknowledges that Fitter is not responsible for any damage, loss, or deterioration of a saddle resulting from misuse, improper care, repairs, alterations, modifications, or any other post-sale actions performed by Customer or any third party. Any such actions shall void any claims against Fitter related to the saddle’s condition, performance, or fit.

Customer assumes all risks associated with the use, fit, and maintenance of the saddle and agrees to follow all instructions provided by Fitter to ensure the safety and wellbeing of themselves and their horse.

Customer acknowledges that saddle fit can change over time as a result of changes in the horse’s weight, musculature, conditioning, age, health, training, workload, rider, or other circumstances. A change in saddle fit after purchase does not establish that the saddle was incorrectly fitted at the time of purchase and does not create a right to a refund or return outside the applicable return period.

Limitation of Liability and Warranties. Customer acknowledges that the Fitter does not manufacture any saddles and is not the original manufacturer. FITTER DOES NOT PROVIDE ANY ADDITIONAL WARRANTIES, GUARANTEES, OR PROMISES ON BEHALF OF THE MANUFACTURER, AND CUSTOMER AGREES THAT ANY CLAIMS REGARDING MANUFACTURING DEFECTS OR WARRANTY COVERAGE MUST BE ADDRESSED IN ACCORDANCE WITH THE APPLICABLE MANUFACTURER’S WARRANTY AND CLAIM PROCEDURES.

To the fullest extent permitted by applicable law, Fitter makes no additional warranties, express or implied, regarding the condition, performance, durability, or continued fit of any saddle beyond those expressly provided in writing by Fitter. Customer assumes the risks associated with the use, fit, and performance of any saddle. Fitter shall not be liable for any direct, indirect, incidental, consequential, or special damages, including but not limited to personal injury, property damage, or economic loss arising from the use or fit of any saddle, to the fullest extent permitted by applicable law.

Indemnification. Customer agrees to indemnify, defend, and hold harmless Fitter, its owners, employees, agents, and representatives from and against any and all claims, damages, losses, liabilities, costs, and expenses, including reasonable attorney’s fees, arising out of or related to (i) the use, fitting, or handling of any saddle or equipment purchased through the Fitter, (ii) any injury, death, or property damage occurring during or after the saddle fitting or delivery, and (iii) any breach of this Agreement by Customer. This indemnification obligation shall survive the termination or completion of this Agreement.

Entire Agreement; Severability. This Agreement, together with the Booking Agreement and the Equine Activity Waiver and Hold Harmless Agreement, constitutes the entire understanding between the parties regarding the subject matter herein and supersedes all prior agreements, oral or written. No modifications or amendments shall be binding unless executed in writing by both parties. In the event one or more parts of this contract are found to be unenforceable or illegal, the other portions thereof shall be deemed in full force and effect.

Governing Law. This Agreement shall be governed by and construed in accordance with the laws of the State of Washington. Any disputes by Customer shall be litigated in, and venue shall be, Thurston County, Washington.

Limitation of Actions. Any action brought under this Agreement, including for breach of contract or for loss, shall be brought within one (1) year of the incident or accident giving rise to said claim or loss occurs.

Acceptance. By purchasing a saddle, Customer acknowledges that they have read, understood, and agree to all terms and conditions of this Agreement.

Bucking Belgian Saddle Fitting LLC respects your privacy. This Privacy Policy explains how personal information is collected and handled through our website, online shop, and saddle fitting services.

Information We Collect

We collect only the information necessary to operate our business, including names, email addresses, phone numbers, billing and shipping addresses, order details, and information voluntarily submitted through our contact and booking forms.

Our website provider, Squarespace, may automatically collect certain technical information, including IP addresses, device information, and cookies.

How We Use Your Information

Personal information is used solely for business-related purposes, including responding to inquiries, scheduling appointments, processing payments, fulfilling orders, communicating with customers, and maintaining legally required business records.

We do not use customer information for unsolicited marketing or sell customer information.

Payments & Third Parties

Online payments are securely processed through third-party payment providers. We do not directly store complete credit card information.

Information may be shared with suppliers, shipping carriers, and service providers only when necessary to complete purchases or provide requested services.

Purchases made directly through DP Saddlery's website are subject to DP Saddlery's own Privacy Policy.

Cookies & Security

Our website uses Squarespace, which may collect technical information and use cookies to operate the website and support online shopping.

We take reasonable precautions to protect customer information. However, no online system can guarantee complete security.

Your Privacy Rights

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal and recordkeeping requirements.

Policy Updates

This Privacy Policy may be updated as necessary. Any changes will be published on this page.